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Welcome to fluid-hub, the B2B hydraulics shop.

Privacy policy

In this section we explain how Fluid Hub collects, uses and protects users' personal data, in compliance with GDPR and Italian law. Transparency and security guide every stage of processing, from marketplace registration to order and service management.

1

Introduction

Protecting personal data is a priority for us at Fluid Hub. We process user information in full compliance with EU Regulation 2016/679 (GDPR) and Italian data protection legislation.

2

Data controller

The data controller is Interfluid S.r.l., with registered office at [full address], VAT no. [●].

For any request regarding the processing of personal data, you may contact us at: [privacy@fluid-hub.net].

3

Types of data collected

During your use of the site we collect:

  • Registration data: personal and company information required to create and manage your account.
  • Navigation data: technical logs, IP addresses, cookies and tracking tools to ensure site security and functionality.
  • Order-related data: commercial and tax information required to manage purchases.
  • Contact data: email, telephone and other information useful for providing support.
4

Purposes of processing

Data is processed to:

  • enable registration and access to the marketplace;
  • manage orders, payments, deliveries and returns;
  • provide technical and commercial support;
  • fulfil legal, tax and accounting obligations;
  • improve site services and offer personalised commercial communications (subject to consent).
5

Legal basis

The processing of data is based on:

  • contractual performance (for orders, registrations, support);
  • legal obligations (e.g. tax and accounting obligations);
  • explicit consent (for marketing activities or newsletters).
6

Processing methods

Data is processed electronically and on paper, adopting adequate technical and organisational security measures to prevent loss, unauthorised access or improper use.

7

Data retention

Data will be retained for the time necessary to provide the requested services and, subsequently, in accordance with applicable law (e.g. 10 years for tax purposes).

8

Disclosure to third parties

Data may be disclosed to:

  • partners and service providers strictly connected to the provision of the marketplace (logistics, IT, payments);
  • public bodies and authorities, within the limits prescribed by law;
  • data will never be sold to third parties for commercial purposes without consent.
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